Personal Computer as a Service PCaaS Market

Company Headquarters: US Founded: 2000 Workforce: NA Company Working: Avaya Inc. (Avaya) is a global technology company that offers communication-related software and services. The company, along with its subsidiaries, provides contact center, networking infrastructure, and unified communication solution around the globe. The company operates under two operating segments, namely product & solutions, and services. Under its product & solution segment, the company offers unified communication solution and contact center platform. Under its services segment, the company offers varied services under three business areas: global support services, enterprise cloud, and managed service and professional services. As a part of its managed services, the company offers device as a service solutions. This latest addition to its portfolio will give Avaya’s client an option to purchase the company’s smart desktop devices on a monthly subscription basis. Avaya’s device as a service offering delivers all the latest devices, including the company’s Vantage portfolio, on lease or on a subscription basis. As a part of the offering, customers can enter into contracts of one, three, or five years with lower monthly pricing. Customer can also avail upgrade services at any point of time. The company currently operates in approximately 180 countries worldwide, offering its services to more the 90% of the fortune 100 companies.

Company Headquarters: UK Founded: 1993 Workforce: 1,188 Company Working: Softcat PLC is an IT reseller/channel partner and IT infrastructure solution provider. The company offers consultancy, design, procurement and management services to its client. It majorly offers asset management, collaboration, business intelligence, computing, mobility, and data protection regulation solutions to its client. The company provides its services to the public sector, small and medium enterprises, and the central government of UK. According to the company’s annual report for the year 2018, the company was able to add net 500 new customers across its mid-market, enterprise, and public sector segment. The company has partnered with a large number of different hardware and software vendors including HPE, Cisco Inc., Lenovo, Dell EMC, and Microsoft Corporation. The company operates under a single reportable segment which is bifurcated into software, hardware and services. As a part of its service segment, the company provides device as a service (DaaS) wherein it helps its client to manage their IT hardware. It also manages PCs under this offering.

Company Headquarters: South Africa Founded: 1983 Workforce: ~28,000 Company Working: Dimension Data is a global system integrator and managed service provider that designs and manages varied technologies are solutions for its client base. The company is the part of NTT group which is a global provider of information communication technology solutions. The company offers consulting, technical support, and fully managed services to its client across 47 countries. The company has approximately 8,000 across multiple industry verticals, including education, finance, media & communication, pharmaceutical, retail, healthcare, and manufacturing. The company has a wide range of products that range from cybersecurity solutions to digital infrastructure solutions. It also offers comprehensive cloud, managed, and support services. Its managed services include managed network services, managed data center services, managed security services, and managed collaborative and productivity services. As a part of managed collaborative and productivity service, the company offers device as a service (including PCs).

Company Headquarters: US Founded: 1989 Workforce: ~3500 Company Working: SHI International Corp. (SHI) is an information technology products and services provider. It offers various solutions that include hardware, technology lifecycle solutions, mobility solutions, and IT asset management solutions. The hardware services offered by the company include pre-sales consulting, program assistance, technology maintenance management, product fulfillment, reporting and tracking, and design and implementation services. It also offers cloud-related products such as SHI cloud, security for enterprise applications, infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). The company offers software licensing services to leading players such as Adobe System Incorporated, CA Technologies, Citrix Systems Inc., IBM Corporation, and Microsoft Corporation. SHI offers its services to enterprises, healthcare, government, and education sectors. It operates in the US, Canada, the UK, Germany, France, and Hong Kong.

Company Headquarters: France Founded: 1967 Workforce: ~120,000 Company Working: Capgemini is engaged in providing consulting, technology, professional, and outsourcing services. It operates through four business segments, which are consulting, technology, outsourcing, and local professional services. The device as a service (DaaS) that includes PC as a Service falls under its local professional services segment. The local professional services segment offers professional technology services to suit local requirements for infrastructures, applications, engineering, testing, and operations. This segment includes services such as application lifecycle services, application outsourcing services, business process management, business process outsourcing, cloud services, consulting services, cybersecurity, finance & accounting, global engineering services, infrastructure services, insights & data, mobile solutions, procurement, ready2series, service integration, service management, social business, supply chain management, testing services, and workforce management. Its consulting services business helps its clients identify, build, and carry through transformation programs to enhance their growth and sharpen their competitive edge on a long-term basis. The company’s technology services business offers solutions to design, develop, and implement a wide range of technology projects that involve complex systems integration and IT application development. The outsourcing services business include support services to client's information systems and assistance to outsource the IT systems. The company has research centers across India, the US, and the UK and has a presence in over 40 countries.

Company Headquarters: Hong Kong Founded: 1984 Workforce: ~54,000 Company Working: Lenovo provides personal computers, tablet computers, servers, workstations, electronic storage devices, smartphones, and IT management software. It operates through four business segments—PC and smart device business group (PCSD), mobile business group (MBG), data center group (DCG), and others. The PCSD segment comprises products such as personal computers (PCs), laptops, tablets, gaming, and smart home products across Windows, Chrome, and Android-based products. The company sells its laptops under the brand names of Lenovo, ThinkPad, IdeaPad, and multimode YOGA brands. The company also offer desktops, all-in-one PCs, gaming consoles, and workstations. Through its MBG segment, it is engaged in manufacturing smartphones, including the Motorola brand. This segment can be further classified into two sub-groups, which are MBG mature market and MBG emerging market. Its DCG segment includes all Lenovo’s server, cloud, storage, and high-performance computing, hyperscale computing, communications infrastructure, networking, and the Internet of Things businesses. In May 2018, it created a new business segment—intelligent device group (IDG)—by combining its PCSD and MBG segments. Through this new segment, the company focuses on developing innovative products and advancing all existing technologies. It operates in the Americas, Europe, the Middle East & Africa, and Asia-Pacific.