ICTJul 16, 2026

WNS (Holdings) Ltd

Company Profile Analysis

Book Demo Subscribe Now

Year Founded & Workforce

1995-12-31

39,898 Employees

Industry

ICT

Services

WNS (Holdings) Ltd Overview

Company Headquarters: India

Founded: 1996

Workforce: 39,898

Company Working: WNS (Holdings) Ltd (WNS) is a business process management (BPM) service provider. The company offers its services across various industry verticals including travel, insurance, banking & finance, retail & consumer goods, and shipping & logistics. The company offers a varied range of BPM services, including finance & accounting, procurement, customer interaction service, and human resource management services. The company was formed in 1996; however, it started offering BPM services in 2003. WNS has over 350 clients across various industry verticals. The company operates under two reportable segments—WNS Global BPM and WNS Auto Claims BPM. The WNS Auto Claim BPM segment covers claim handling and repair management services for automobile companies. The WNS global BPM service business segment offers business process management services worldwide

Strategy

WNS’s growth strategy involves gaining new clients and expanding the service offering through strategic acquisitions. For instance, in January 2017, the company acquired Denali, provider of procurement BPM solution in technology, retail & consumer packaged goods, BFSI, healthcare, and utility industry verticals. The acquisition helped the company to expand and strengthen its service portfolio. Similarly, in March 2017, the company acquired HealthHelp, a provider of care management solution and services to the healthcare industry. The acquisition helped WNS to expand its services in the healthcare sector. These strategic partnerships and acquisitions have helped the company to strengthen its position in global BPO service market.

Company Snapshot

$602.5M

Revenue

39,898

Employees

1995-12-31

Founded

India

Headquarters

SWOT Analysis

Strengths

Strong financial position
High product quality
High customer retention

Weaknesses

High pricing of the services may lead to loss of key customer ( specifically small enterprises)

Opportunities

Acquisition and partnership prospects

Threats

Impact of Brexit on the business
Intense market competition

Product Offering

WNS (Holdings) Ltd
- Business Process Outsourcing Services

Financial Performance

A plan for every need

Forecast+

Get unlimited access to forecasts, charts, and company data across every research report on Wantstats.

USD200/mo

About the Author

Wantstats Research Team

Wantstats' research desk profiles WNS (Holdings) Ltd as part of our ongoing coverage of the ICT sector, drawing on public company data, filings, and market intelligence.

Powering the world's best teams.
From next-gen startups to established enterprises.

See our work in action

Start your data driven journey with us!

Book a Demo Now

What our clients say

Trusted by forward-thinking businesses
for data-driven intelligence

Noah Malgeri

Co-Founder, Mojave Rail Fabrication Limited

This is really good guys. Excellent work on a tight deadline. I will continue to use you going forward and recommend you to others. Nice job.

Michael Robert

Manager, JavolVision

Thanks, I am so happy that we worked together. Maybe we still can work together in the future.

Joseph Aguayo

Sales Operations & Pricing Manager, Intel

Thanks. It's been a pleasure working with you, please use me as reference with any other Intel employees.

Bong Lau

Sales Leader, Bamberg

We bought your "2025 report" in 2020. Everything is fine and very good.

Peter Groot Koerkamp

Account and Business Manager, EFS-Holland BV

Thanks for sending the report it gives us a good global view of the Betaïne market.

Younghwan Choi

Senior Retail Manager, LG Chem

We found the report very insightful! we found your research firm very helpful. I'm sending this email to secure our future business.

Mark Irwin

Management Consultant, Level 21

I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.

Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

Noah Malgeri

Co-Founder, Mojave Rail Fabrication Limited

This is really good guys. Excellent work on a tight deadline. I will continue to use you going forward and recommend you to others. Nice job.

Michael Robert

Manager, JavolVision

Thanks, I am so happy that we worked together. Maybe we still can work together in the future.

Joseph Aguayo

Sales Operations & Pricing Manager, Intel

Thanks. It's been a pleasure working with you, please use me as reference with any other Intel employees.

Bong Lau

Sales Leader, Bamberg

We bought your "2025 report" in 2020. Everything is fine and very good.

Peter Groot Koerkamp

Account and Business Manager, EFS-Holland BV

Thanks for sending the report it gives us a good global view of the Betaïne market.

Younghwan Choi

Senior Retail Manager, LG Chem

We found the report very insightful! we found your research firm very helpful. I'm sending this email to secure our future business.

Mark Irwin

Management Consultant, Level 21

I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.

Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

WNS (Holdings) Ltd

Company Headquarters: India Founded: 1996 Workforce: 39,898 Company Working: WNS (Holdings) Ltd (WNS) is a business process management (BPM) service provider. The company offers its services across various industry verticals including travel, insurance, banking & finance, retail & consumer goods, and shipping & logistics. The company offers a varied range of BPM services, including finance & accounting, procurement, customer interaction service, and human resource management services. The company was formed in 1996; however, it started offering BPM services in 2003. WNS has over 350 clients across various industry verticals. The company operates under two reportable segments—WNS Global BPM and WNS Auto Claims BPM. The WNS Auto Claim BPM segment covers claim handling and repair management services for automobile companies. The WNS global BPM service business segment offers business process management services worldwide

Starting from

$4,950