Conduent Inc. Overview
Company Headquarters: US
Founded: 2016
Workforce: ~ 82,000
Company Working: Conduent Inc. is a global provider of business process outsourcing services. The company was a part of Xerox Corporation (Xerox) till 2016. In 2016, Xerox Corporation discontinued its BPO business and a new publicly traded company—Conduent Inc.—was formed. Conduent Inc. provides a wide range of BPO services that cover both front office and back office operation services. The company has three key reportable segments, namely commercial industries, government services, and transportation. The commercial industries segment provides business process outsourcing services to clients across various industry verticals. As a part of the service, the company offers human resource management service and finance & accounting service. The government service business segment provides government-focused business process outsourcing services. The transportation service business segment system and support service to the transportation industry vertical. This segment includes support for electronic toll collection, parking & photo enforcement, and public transit services.
Strategy
Conduent Inc. follows go-to-market as well as expansion strategies in order to establish a strong position in the market. The company has a wide distribution network, which helps it to cater to the needs of its clients globally. Furthermore, the company focuses on expanding its business operations across various developing countries. For instance, in 2018, Conduent Inc. hired a significant number of employees for its offices in India. India and ASIA-PACIFIC are the strategic markets for the company, and therefore it is investing heavily on advanced technologies including human interactions and experience design, artificial intelligence, and machine learning, among others to efficiently serve its clients in Asia-Pacific.
